AGB
Stand: 15.06.2023
TERMS AND CONDITIONS (T&C)
SASH Resort
SASH E.A.S. (RUC 80126506-1)
San Juan del Paraná, Paraguay
www.sash-resort.com
§ 1 Scope of Application
These Terms and Conditions apply to all bookings, reservations, rental agreements, and other services provided by SASH Resort, regardless of whether the booking is made through the website, by email, telephone, in person, or via third-party booking platforms.
By making a booking or entering into a rental agreement, the guest or tenant acknowledges and accepts these Terms and Conditions.
§ 2 Bookings and Contract Formation
A booking becomes binding once it has been confirmed by SASH Resort in writing, electronically, or verbally.
SASH Resort reserves the right to refuse or cancel reservations for justified reasons.
§ 3 Prices and Payment
The prices agreed upon at the time of booking shall apply.
Unless otherwise agreed, the full amount is due no later than upon arrival.
SASH Resort reserves the right to require deposits or advance payments.
All prices are stated in the specified currency. Any exchange rate differences resulting from payments made in another currency shall be borne by the guest or tenant.
SASH Resort reserves the right to correct obvious pricing errors, typographical mistakes, or technical inaccuracies.
§ 4 Cancellation and No-Show
Cancellations made up to 7 days before arrival are free of charge.
For cancellations made less than 7 days before arrival, a cancellation fee of up to 100% of the agreed accommodation price may be charged.
In the event of a no-show without prior notice, no refund of payments already made shall be granted.
§ 5 Check-in and Check-out
Check-in: from 3:00 PM
Check-out: until 11:00 AM
Different times may be arranged subject to availability.
Late check-out without prior approval from SASH Resort may result in additional charges.
§ 6 Guest Liability
Guests are liable for all damages caused by themselves, their accompanying persons, or visitors.
Any damage must be reported immediately to the resort management.
Guests are also liable for lost keys, remote controls, inventory items, extraordinary cleaning expenses, and damages to furniture, technical equipment, pool facilities, and common areas.
§ 7 Resort Liability
SASH Resort shall only be liable for damages caused intentionally or through gross negligence.
To the extent permitted by law, SASH Resort accepts no liability for the loss, theft, or damage of valuables, vehicles, or personal belongings.
The use of all resort facilities is at the guest's own risk.
§ 8 Bookings Through Third-Party Platforms
Bookings made through third-party platforms such as Booking.com, Airbnb, Expedia, or similar providers are additionally subject to the respective booking, payment, and cancellation policies of those platforms.
In the event of any conflict between the platform’s terms and these Terms and Conditions, the platform’s terms shall prevail with regard to the booking.
SASH Resort accepts no liability for technical errors, pricing discrepancies, or payment processing issues caused by third-party platforms.
§ 9 Long-Term Rentals
The following additional conditions apply to long-term rentals:
a) Minimum Rental Period
The minimum rental period is six (6) months.
b) Security Deposit
Prior to move-in, a security deposit equal to three (3) months’ rent must be paid.
The deposit serves as security for damages, unpaid amounts, or other claims of the landlord.
c) Early Termination
If the tenant terminates the rental agreement before completing the agreed minimum rental period of six (6) months, the entire security deposit shall be forfeited in favor of the landlord.
In such case, no refund of the deposit shall be made.
d) Refund of Security Deposit
The security deposit shall be refunded within thirty (30) days after the proper termination of the tenancy, provided that:
-
the minimum rental period has been fully completed;
-
all rental payments have been made in full;
-
the property is returned in a clean and orderly condition;
-
no damages or repair costs are identified;
-
no outstanding obligations remain.
The landlord is entitled to deduct repair costs, cleaning expenses, and any outstanding amounts from the security deposit.
e) Utility Costs
Unless otherwise agreed in writing, electricity, water, internet, gas, and other utility or consumption costs are not included in the rent and shall be charged separately.
f) Termination After the Minimum Rental Period
After the minimum rental period has expired, either party may terminate the rental agreement by providing thirty (30) days’ written notice prior to the end of a calendar month.
g) Visitors
The tenant is responsible for the conduct of all visitors.
The landlord reserves the right to establish visitor regulations through the house rules.
§ 10 House Rules
The current House Rules of SASH Resort form an integral part of these Terms and Conditions and must be observed by all guests and tenants.
In the event of serious violations, SASH Resort may immediately terminate the stay or rental agreement.
Quiet hours, visitor regulations, parking, pool use, pets, barbecues, smoking, and the use of common facilities shall be governed by the applicable House Rules.
§ 11 Use of Pool and Recreational Facilities
The use of the swimming pool, terraces, parking areas, playgrounds, and recreational facilities is entirely at the user's own risk.
Parents or legal guardians are responsible for supervising their children.
Children may only use the pool and recreational facilities under the supervision of a responsible adult.
To the extent permitted by law, SASH Resort accepts no liability for accidents, injuries, or damages resulting from improper use of these facilities.
§ 12 Force Majeure
SASH Resort shall not be liable for interruptions or failures in performance caused by force majeure, natural disasters, governmental actions, power outages, epidemics, pandemics, or other unforeseeable circumstances beyond its control.
§ 13 Data Protection and Electronic Communication
Personal data shall be processed solely for the purpose of fulfilling contractual obligations and in accordance with applicable data protection laws.
Guests agree that reservation and contract-related information may be communicated via email, telephone, or messaging services (e.g., WhatsApp).
§ 14 Photography and Video Recordings
Photographs and video recordings may occasionally be taken in public areas of the resort for marketing and promotional purposes.
Guests who do not wish to appear in such recordings may notify the resort management at any time.
§ 15 Governing Law and Jurisdiction
These Terms and Conditions shall be governed exclusively by the laws of the Republic of Paraguay.
The exclusive place of jurisdiction for all disputes shall be Encarnación, Paraguay, to the extent permitted by law.
§ 16 Severability Clause
Should any provision of these Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
Any invalid provision shall be replaced by a legally permissible provision that most closely reflects the economic intent of the original provision.